Privacy Policy

Last updated: August 21, 2025

At Steadline Recovery, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we handle information when you visit our website.

Information We Collect

Personal Information

We do not collect personal information such as names, email addresses, or payment details through this website. However, we do collect some anonymous usage data as described below.

Analytics Data

We use Umami Analytics to understand how visitors use our website. Umami is a privacy-focused analytics service that collects:

  • Pages visited and time spent on pages
  • Referring websites and search terms
  • Browser type and operating system
  • Country/region (based on IP address, which is not stored)
  • Device type (desktop, mobile, tablet)

Important: Umami does not use cookies, does not collect personal information, and cannot track you across other websites. Your IP address is processed only to determine your general location (country level) and is not stored.

Website Interactions

  • Call Us button: Clicking this opens your phone's dialer. We do not record or store any call data — though your phone provider may process call information according to their policies.

Legal Basis for Processing

Under GDPR, we process analytics data based on our legitimate interest in understanding website usage to improve our services (Article 6(1)(f)). This processing is minimal, anonymous, and does not pose risks to your privacy.

Cookies and Tracking

This website does not use cookies. We use Umami Analytics, which is a cookieless analytics solution that does not store any information on your device or track you across websites. No consent banner is required as no personal data is stored on your device.

Data Retention

Anonymous analytics data is retained for 24 months for statistical purposes, after which it is automatically deleted.

Your Rights Under GDPR

Since we only process anonymous, non-personal data through this website, most GDPR rights do not apply to our website analytics. However, you have the right to:

  • Opt-out: You can disable JavaScript in your browser to prevent analytics collection
  • Object: Contact us if you object to anonymous analytics collection

If you contact us directly (by phone or email), you have full GDPR rights regarding any personal data you provide, including the right to access, rectify, erase, restrict processing, data portability, and object to processing.

Data Transfers

Analytics data is processed by Umami, which may be hosted outside the EU. Any transfers comply with GDPR requirements through appropriate safeguards.

Third-Party Links

Our website may contain links to external sites. Please review the privacy policies of those sites when you visit them, as we are not responsible for their data practices.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, contact us:

  • By email: info@steadlinerecovery.co.uk
  • By phone: +44 749 422 2307

Data Controller: Steadline Recovery
Location: United Kingdom